Contact Information


  • Division Secretary


    General Questions
    Phone: 404.727.7423
    Fax: 404.727.3212
    Email Us

  • Customer Service


    Billing
    Phone: 404.727.8395
    Fax: 404.727.8762
    Email Us

  • Animal Orders & Transfers
    Phone: 404.727.7426
    Fax: 404.727.8762
    Email Us

    Smartkeys Add/Modify
    Phone: 404.727.7426
    Phone: 404.727.3210
    Fax: 404.727.8762
    Email Us

  • Facility Access


    Normal Business Hours

    (Monday thru Friday, 8AM - 5PM)


    Phone: 404.727.8991

    After Normal Business Hours

    (Weekends, Holidays & After Hours: 5PM - 8AM)


    Phone: 404.727.6111

  • Animal Care & Husbandry


    Normal Business Hours

    (Monday thru Friday, 8AM - 5PM)


    Phone: 404.727.2955

  • Veterinary Medical Needs


    Normal Business Hours

    (Monday thru Friday, 8AM - 5PM)


    Phone: 404.727.3248

  • After Normal Business Hours

    (Weekends, Holidays & After Hours: 5PM - 8AM)


    Phone: 404.727.6111


Postal Mailing Address


  • 615 Michael Street
    Whitehead Biomedical Research Bldg
    Suite G-02
    Atlanta, GA 30322
    MAILSTOP: 1941-001-1AA

  • Business Hours

  • Monday - Friday
    8:00AM - 5:00PM




How DAR Communicates to Researchers



There are several standard means used by the DAR to communicate with our colleagues in research.



  • Faculty-managed, lab-specific listservs are used to communicate mortality reports, overcrowded rodent cage notices, improper weanings, notifications that animal enclosures are missing bar codes, and other like matters.
  • Telephone calls are used by the husbandry staff to report that animals have been received. Other arrangements, such as email, can be made, if preferred.
  • Email is used by the vet staff during normal business hours to report sick animals and initiate the discussion of the case management options. On weekends, evenings and holidays, the default procedure of the veterinary staff is to communicate using the emergency contact list in the applicable IACUC protocol unless other arrangements have been made. The veterinary staff is willing and able to establish mechanisms for personal contact by all possible means, but this requires disclosing and posting research contact home phone numbers and cell phone numbers.

When the need is critical and dissemination must be timely and broad (e.g., major, urgent program changes, disease outbreaks, potentially disruptive maintenance or renovation projects), your DAR broadcasts using the faculty-managed listservs and generally with a direct cc of the associated investigators. The DAR recognizes the limitations of email and the high volumes entering in-boxes. The rules-of-thumb the DAR uses in addressing the shortcomings presented by email are to:

  • Allow investigators to determine who receives these communications via their listeserv management,
  • Only to communicate when absolutely necessary, and
  • Only direct communiques to the impacted population of researchers.

To ensure that important communications from DAR are receivable by email, your DAR recommends that precautions be established to ensure that rare, mass emails from DAR are not routed into quarantine or junk mail repositories.


Prepared by: Michael J. Huerkamp, DVM, DACLAM

First Issued: December 16, 2011

Revision Date: November 29, 2017