Contact Information


  • Division Secretary


    General Questions
    Phone: 404.727.7423
    Fax: 404.727.3212
    Email Us

  • Customer Service


    Billing
    Phone: 404.727.8395
    Fax: 404.727.8762
    Email Us

  • Animal Orders & Transfers
    Phone: 404.727.7426
    Fax: 404.727.8762
    Email Us

    Smartkeys Add/Modify
    Phone: 404.727.7426
    Phone: 404.727.3210
    Fax: 404.727.8762
    Email Us

  • Facility Access


    Normal Business Hours

    (Monday thru Friday, 8AM - 5PM)


    Phone: 404.727.8991

    After Normal Business Hours

    (Weekends, Holidays & After Hours: 5PM - 8AM)


    Phone: 404.727.6111

  • Animal Care & Husbandry


    Normal Business Hours

    (Monday thru Friday, 8AM - 5PM)


    Phone: 404.727.2955

  • Veterinary Medical Needs


    Normal Business Hours

    (Monday thru Friday, 8AM - 5PM)


    Phone: 404.727.3248

  • After Normal Business Hours

    (Weekends, Holidays & After Hours: 5PM - 8AM)


    Phone: 404.727.6111


Postal Mailing Address


  • 615 Michael Street
    Whitehead Biomedical Research Bldg
    Suite G-02
    Atlanta, GA 30322
    MAILSTOP: 1941-001-1AA

  • Business Hours

  • Monday - Friday
    8:00AM - 5:00PM





Cage Card Creation and Requirements



Cages must be properly identified with the Protocol and Segment, Smartkey and PI along with the barcoded cagecard number. Animals ordered through our Customer Service office with standard vendors or that comes in through our quarantine service will be assigned cagecards by DAR personnel. Cards for animals that are needed for increased number of cages due to breeding activity or separation to meet the needs of the research (or of the animals) may be ordered with the Vendor choice of EU: Weaning or EU: Separation. If weaning animals, the animals need to be deducted as usage from your protocol segment. Using EU: Weaning will allow this deduction to occur through our semi-weekly cagecard scanning process. Please note that the segment and the smartkey must align per your protocol segment approval if the smartkey represents sponsored funding. EU: Separation will allow you to separate animals already reported to your protocol segment without incurring further usage deduction.

Request for Weaning or Separation Labels: PDF Form
Request for Replacement Labels: PDF Form


  • Prepared by: Lynne Morelock-Roy

  • Date: March 21, 2014