Frequently Asked Questions


  • What do I have to do to get an access card to the animal facility?
  • Complete a Security Card Access Request (Principal Investigator must sign) and bring to the orientation for animal users.

  • When is the orientation for animal users held?
  • Every Tuesday at 1:30PM with the exception of University holiday and inclement weather.

  • Do I need to schedule myself for the orientation of personnel caring for or using laboratory research animals?
  • Scheduling is not required. Just show up, but we do require that you BE ON TIME.

  • Who do I speak with about a problem with my access card?
  • Contact the Security Office at 404.727.8991

  • How do I schedule a BSL-2 orientation?
  • Please contact Charmaine Christie at 404.727.8991.

  • My child wants to see the animals. Can I bring him/her into the facility?
  • No. Children (less than 16 years of age) are prohibited from entering the facilities at all times.

    For reasons of security, public health and animal health, anyone (greater than the age of 16 years old) wishing to visit the animal facilities must request authorization and escort from the Division of Animal Resources office. If permission is granted, all visitors must be accompanied by their faculty sponsor or a member of the Animal Resources staff. Staff access to animal facilities is limited to those persons whose assigned duties require that they enter the facilities.


Contact Information


  • Division Secretary


    General Questions
    Phone: 404.727.7423
    Fax: 404.727.3212
    Email Us

  • Customer Service


    Billing
    Phone: 404.727.8395
    Fax: 404.727.8762
    Email Us

    • Animal Orders & Transfers
    Phone: 404.727.7426
    Fax: 404.727.8762
    Email Us

    Smartkeys Add/Modify
    Phone: 404.727.7426
    Phone: 404.727.3210
    Fax: 404.727.8762
    Email Us

  • Facility Access


    Normal Business Hours

    (Monday thru Friday, 8AM - 5PM)


    Phone: 404.727.8991

    After Normal Business Hours

    (Weekends, Holidays & After Hours: 5PM - 8AM)


    Phone: 404.727.6111

  • Animal Care & Husbandry


    Normal Business Hours

    (Monday thru Friday, 8AM - 5PM)


    Phone: 404.727.2955

  • Veterinary Medical Needs


    Normal Business Hours

    (Monday thru Friday, 8AM - 5PM)


    Phone: 404.727.3248

    • After Normal Business Hours

    (Weekends, Holidays & After Hours: 5PM - 8AM)


    Phone: 404.727.6111


Postal Mailing Address


  • 615 Michael Street
    Whitehead Biomedical Research Bldg
    Suite G-02
    Atlanta, GA 30322
    MAILSTOP: 1941-001-1AA

    • Business Hours

  • Monday - Friday
    8:00AM - 5:00PM




Sheep Safety



All personnel that work with sheep are required to complete a training class on occupational health considerations when working with this species. Please contact Charmaine Christie at charmaine.christie@emory.edu to schedule this training.