Contact Information


  • Division Secretary


    General Questions
    Phone: 404.727.7423
    Fax: 404.727.3212
    Email Us

  • Customer Service


    Billing
    Phone: 404.727.8395
    Fax: 404.727.8762
    Email Us

  • Animal Orders & Transfers
    Phone: 404.727.7426
    Fax: 404.727.8762
    Email Us

    Smartkeys Add/Modify
    Phone: 404.727.7426
    Phone: 404.727.3210
    Fax: 404.727.8762
    Email Us

  • Facility Access


    Normal Business Hours

    (Monday thru Friday, 8AM - 5PM)


    Phone: 404.727.8991

    After Normal Business Hours

    (Weekends, Holidays & After Hours: 5PM - 8AM)


    Phone: 404.727.6111

  • Animal Care & Husbandry


    Normal Business Hours

    (Monday thru Friday, 8AM - 5PM)


    Phone: 404.727.2955

  • Veterinary Medical Needs


    Normal Business Hours

    (Monday thru Friday, 8AM - 5PM)


    Phone: 404.727.3248

  • After Normal Business Hours

    (Weekends, Holidays & After Hours: 5PM - 8AM)


    Phone: 404.727.6111


Postal Mailing Address


  • 615 Michael Street
    Whitehead Biomedical Research Bldg
    Suite G-02
    Atlanta, GA 30322
    MAILSTOP: 1941-001-1AA

  • Business Hours

  • Monday - Friday
    8:00AM - 5:00PM




How to Obtain Veterinary Care



The following procedures should be used to obtain:



  1. Veterinary care for ill or injured animals.
  2. Diagnostic necropsies for animals that die or become ill unexpectedly.

Normal business hours


Call the DAR Office, 404.727.3248 and tell the secretary that you would like to report a medical case. If it is a life-threatening emergency, please inform the secretary at this time and the veterinary staff will be contacted immediately. Otherwise, the secretary will ask questions to obtain relevant information for the medical chart and then contact the appropriate veterinarian or veterinary technician on the veterinary staff. If you ask to speak with a specific veterinarian, this may result in veterinary care delays as that person may be off-site or committed to another activity.




Evenings, weekends and holidays


Contact the Emory Police Department dispatcher 404.727.6111, give them your name and phone number and request that they contact the duty veterinarian. The police will beep the duty veterinarian who will contact you.



When reporting a medical case, please be prepared to provide the following information:


  1. Investigator
  2. Department
  3. Phone Number
  4. Office or Lab Phone Number
  5. Animal Species
  6. Animal Strain, Breed or Genotype
  7. Animal Identification
  8. Animal Housing Site
  9. Date of Birth/Receipt
  10. Source or Vendor

If the animal has been reported previously as a medical case, the cage card should contain a 9 digit clinical accession number. Please report this number as well.